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|10CASTING SERVICES||11FORGED TOGETHER||12CUSTOM JEWELRY|
How to Register
Registration for classes is available online or by phone.
::Online: Click here to be directed to the classes page. Select from the list of classes available in the current semester for detailed descriptions and to register/pay online.
::Phone: Call 512-799-0731 to register over the phone or if you need assistance with the registration process.
Registration will be open until the class begins or when full. We will not turn away students if possible but that being said, please register as soon as possible to secure your spot because classes fill up fast!
We accept Visa, MasterCard, Discover and AMEX. Students who register by phone can pay over the phone by credit card, in person at the studio with card/cash/check, or by mail by sending a check (please do not mail cash) to the address listed below. Please note that if you're paying by check, your spot will not be secured until your payment has cleared ($30 fee for returned checks). Please make checks payable to Creative Side Jewelry Academy and mail to 628 Allen St/Austin, TX. 78702
Students who would like to withdraw from a class must do so 14 days prior to the start of class. Because last minute vacancies are hard to fill (even with a waiting list), there will be a drop fee of 50% of the original tuition and the student will be refunded or credited the remaining amount. Please understand that we prepare for our courses weeks in advance, and order supplies/materials for the courses based on enrollment.
There are no refunds for students who miss classes or withdraw later than 14 days prior to the start of class. Transfers between classes, however discouraged, will be allowed for classes up to 10 days before the start of the registered class. Any students who do notify CSJA in any way about their absence will forfeit 100% of their tuition.
LAST MINUTE WITHDRAWAL DUE TO ILLNESS OR OTHER ACTS OF GOD:
No one can predict the future, and we understand that there are obstacles that arise that are out of everyone's control. If you are forced to miss your class due to illness, a death in the family, (etc.) there are 2 options to choose from:
1. Receive 65% of your tuition in credit, applicable to any future class at CSJA
2. Receive a refund of 25% of you total tuition.
For withdrawals that are requested more than 7 days before the class date:
All refunds must be requested within 30 days of the original payment. Any requests beyond this 30 day period will be deducted a $35 processing fee.
The Creative Side reserves the right to cancel classes at any time. Cancellations may be due to conflicts in the schedule or to low enrollment. In the unlikely occasion that it is necessary to cancel a class, we will notify registered students by phone or email and refund the full tuition amount.
Q: What if I have to miss a class?
A: We understand that no one can predict the future- things may come up that prevent you from coming to one of your classes. We encourage students to dutifully check their schedule before registering for classes to prevent this from happening.
Call 512-799-0731 or email email@example.com to notify the staff of your absence.
Q: How do I make up a class I have missed?
A: Each student gets ONE MAKE UP session. Any student that has missed a class will have is encouraged to arrive an hour early to their next class to catch up what they missed with their instructor. There will be no additional class scheduled however students are welcome to attend one Open Studio or to come into the studio anytime during our regular studio hours to work on their projects (M-F 10am-5pm). Students must schedule this time with CS Staff via phone or email.
Have you taken course at Creative Side? Please take a few moments to fill out our course survey. Creative Side is in a constant state of growth, and we are always looking for ways to improve the studio. We value your thoughts and constructive feedback and all answers are anonymous and confidential. Thank you in advance for your time.
Refer a friend and receive a 10% discount on tuition! Simply have friend or family drop your name to Courtney or Celina on their first day of class and you'll get 10% off your next class at CSJA! We look forward to seeing you around Creative Side!